The diverse millennial generation has seen too few answers from traditional leadership. Now, many of us are losing patience with the political system

Like any marketing-approved generational epithet, to be a millennial is not as simple as it sounds. If you read the news, you might be forgiven for thinking that were a mass of social-media-addicted gay biracial angels whod rather take a BuzzFeed quiz than think for ourselves were responsible for the death of the car industry, the cable industry, were lazy, were entrepreneurial, were overly nostalgic and were narcissistic. But however handy the descriptive term, the truth is that were a widely various crowd.

Just look at this election. Millennials are not lining up for Hillary Clinton, nor any candidate, for that matter. A recent Quinnipiac poll found that support for Hillary Clinton among voters ages 18-34 in a four-person race is a paltry 31%. Libertarian Gary Johnson finished second and secured 29%. For the olds of America, this is a scary prospect.

Supporters
Supporters for third party candidate, Gary Johnson, protest in Boise, Idaho on 22 September 2016. Photograph: Brian Losness/Reuters

A recent New York Times op-ed by Charles M Blow claimed that young people voting for third-party candidates this election cycle, seen by many as a form of protest against the establishment options, is incredibly problematic and potentially self-destructive. While that might be true, his piece illustrates a disagreement on how democracy should be structured and how demographics work.

Im not going to chastise anyone for rejecting the false binary of American politics. Claiming that someone is wasting their vote is undemocratic, even if the outcome is undesirable. In fact, it should be heartening that young people are even aware enough to know that there are more than two political parties in this country. But I do wonder how we got to this point after the utopian high of the 2008 election, when Shepard Fairey posters were hanging on college dorm-room walls and will.i.am was releasing inspirational, triumphalist music videos.

Protesters
Protesters make their way to East Los Angeles College in Monterey Park, California, in May to protest against Hillary Clinton. Photograph: Frederic J. Brown/AFP/Getty Images

Eight years later, whatever people wanted from Barack Obama they didnt quite get, and Clinton is struggling to claim her potential presidency as an extension of his legacy. Besides Clintons unique, complex issues with so-called likability, theres another reason millennials arent lining up to to buy Im With Her tote bags: traditional appeals to court our vote no longer work and were losing patience with the political system of this country.

I can still remember a time when youth brands felt the need to hawk dusty old concepts like civic responsibility and democracy. Take, for instance, this dire MTV Rock the Vote commercial starring Madonna and two anonymous back-up dancers. Marvel at Madges lackadaisical attempt to drum up a modicum of tepid patriotism. If you dont vote, youre going to get a spanking, she says while sporting nothing but a bit of red lingerie and an American flag.

In 2004, youth voting went up again, because of (or perhaps in spite of) Puff Daddys insipid Vote or Die campaign. Vote or Die didnt literally mean that you would die if you didnt vote, though there was certainly the implication that you might get drafted and sent to Iraq if you didnt support Democratic candidate John Kerry. Puff Daddy has since been on record saying he thinks voting is a scam. Hes not alone.

These days, youd be better off selling canned farts at a flea market than promoting the necessity of exercising the franchise in November. Despite its association with the grunge 90s or maybe because of it Rock the Vote still exists, even if the idea of rocking is about as relevant to the youth vote as a rotary phone. This year, Rock the Vote is joining forces with Glamour magazine, Refinery29, Jezebel and the Cut to register at least 100,000 women before the election, an initiative called #OurVoteCounts. As one would imagine with the strategic placement of the hashtag in the name, most of this registration drive will take place online, unlike the TV-centric campaigns of yesteryear. To better appeal to its newer, younger, sexier partners, Rock the Vote might want to also consider rebranding for the 21st century maybe something like Electric Democracy Carnival? Organizers can hold voter registration drives in the desert, hand out glow sticks and pacifiers, and build a giant wooden statue of Thomas Jefferson that they can set on fire every evening.

Kevin
Kevin Liles, Mary J Blige, Russell Simmons, Puff Daddy, and Jay Z on stage at the Last Chance For Change Rally in support of Barack Obama on 2 November 2008 in Fort Lauderdale, Florida. Photograph: Larry Marano/Getty Images

Still, its good to see Rock The Vote make the jump from the airwaves to the internet. Youth political mobilization is occurring online, through organizing methods that are either independent of any sort of official PAC or are merely social networks of like-minded individuals looking for a tightly sealed echo chamber. Donald Trump manages to stay in the news cycle some days purely by saying something hateful or stupid on Twitter posing with a taco bowl, blaming Hillary Clinton for any negative headline, and often outright lying. Hillary Clintons recent appearance on Between Two Ferns with Zach Galifianakis was a funny, though transparent, attempt to get the kids to be down with her.

The bogeyman of this election cycle is the alt-right, a movement that doesnt have a central figurehead though Donald Trump is its pet project of the moment and both implicitly and explicitly promotes its agenda but has frightened liberals enough that Hillary Clinton felt compelled to call the movement out in a stump speech.

While the alt-right isnt engaging in get-out-the-vote activities as of yet, supporters are making their voices heard through the favored persuasive tactics of my generation social media harassment and florid think pieces (many of which appear on the Breitbart News website). Whereas Rock the Vote sought to infuse music rebellion into politics, the alt-right seems to be hoping to inject politics into rebellion. When diversity and acceptance are buzzwords and mainstream pop culture is increasingly socially liberal, it stands to reason that anyone with a taste for anarchy and transgression would turn to the right.

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A supporter holds up a sign in support of Senator Barack Obama in Concord, New Hampshire, in 2008. Photograph: M. Spencer Green/AP

But both sides of the millennial political divide have come to distrust their elders, even if the candidates of the ever-expanding fringe Johnson, Trump, Stein, Sanders are old enough to collect whats left of social security. There is an increasing awareness in this country that somethings gone wrong. Millennial dissatisfaction with the course that the United States is taking is growing. Earlier this year, the GenForward survey, a collaboration between the Black Youth Project and the Associated Press-NORC Center for Public Affairs Research at the University of Chicago, discovered that 52% of millennials feel the country is falling behind and another 24% believe its failing. That same study found that 17% of black millennials arent planning to vote, which could be a devastating blow for Hillary Clintons campaign, as shell be relying on the youth and minority vote to overcome Trumps significant advantage with white Americans.

The apathy of the millennial voter might simply be a symptom of having two candidates in their late 60s or early 70s who dont have the air of hipness that Barack Obama employed. What pops a hole in that theory is that millennial voting rates fell 7% from 2008 to 2012. Instead, theres the very real possibility that as millennials age, they are less apt to stomach a thing called hope. The Obama presidency did not usher in a new age of cooperation. Nancy Pelosi and John Boehner did not announce they would be going on a nationwide concert tour performing the hits of the Carpenters.

Racial tension, climate change, gun violence, terrorism, and poverty persist. Easy answers do not exist, and even if they did, they wouldnt be coming from one of the two major political parties groups often more concerned with their own survival than practical solutions to tangible issues. As the global situation appears to become more and more hopeless thanks to actual horrors, plus the media saturation that occurs after every tragedy, which amplifies our malaise it should come as no surprise that millennials as a group and the nation at large disagree on how to turn things around.

Consensus might just be a thing of the past; MTV is far from the unchallenged thought leader for American youth. What this election might be remembered for is the moment when the American political system became so ossified and incapable of solutions that we decided, at last, to junk it and start from scratch.

Read more: https://www.theguardian.com/us-news/2016/oct/02/millennial-voters-2016-election-apathy

Washington (CNN)Donald Trump’s new Washington hotel was vandalized Saturday with spray-painted messages of “Black Lives Matter” and “No Justice No Peace” on its front entrance.

The vandalism comes in the heat of a racially charged presidential contest. Hillary Clinton, who has met with Black Lives Matter protesters, said in their presidential debate last week that Trump “has a long record of engaging in racist behavior.”
    She also famously declared that half of Trump’s supporters are part of a “basket of deplorables” — including racists.
    Trump, meanwhile, has inflamed racial tensions by retweeting false crime statistics about African-Americans, comparing largely black inner cities to Afghanistan and claiming that African-Americans face their worst conditions “ever, ever, ever.”
    He also rose to political prominence by pushing birtherism — the bogus and racially-fueled theory that President Barack Obama was born outside the United States.
    Twitter user @AngryBlkManDC posted a video Saturday of the Trump International Hotel being spray painted.
    The graffiti was reported to police at 4 p.m. Saturday, said Metropolitan Police spokeswoman Aquita Brown. The graffiti is now being covered up with plywood, and no arrests have been made.
    Patricia Tang, director of Sales and Marketing at Trump International Hotel, declined to comment on the graffiti. The Trump campaign did not immediately respond to a request for comment.
    This story has been updated.

    Read more: http://www.cnn.com/2016/10/02/politics/donald-trump-black-lives-matter-graffiti/index.html

    The social network has never become the online shopping emporium once predicted. Will its most ambitious strategy yet change all that?

    Technology has been good to 1-800-Flowers. The company has long pioneered new ways of retailing, a toll-free number, direct sales via the internet. So when, in 2009, it opened its online store on Facebook the company was expecting another tech-based success. Like many others they found Facebook was a tough sell.

    We were one of the first to actually have a Facebook store, and we did have big expectations, but it turned out to be not very successful, recalled Jon Mandell, vice-president of marketing at the flower and gift seller.

    That, in short, is the story of e-commerce on Facebook. For all its success building an ad juggernaut, the social network has never become the online shopping emporium once predicted. Instead, its retailing initiatives have been marked by a string of stumbles. Now its back with another attempt, perhaps its most ambitious of all.

    Past performance has not been encouraging. Besides the Facebook store program of several years ago, other ventures have included Facebook Gifts, an online gift shop that was shut down in 2014 after a couple of years. More recently, Facebook has been testing Buy buttons in newsfeed ads but they dont appear to have caught on.

    Its no stretch to say that commerce is Facebooks white whale, said Jordan McKee, a senior analyst at 451 Research. But in the hunt for elusive e-commerce success, the company is looking to Facebook Messenger its hugely popular messaging app to change its fortunes.

    To that end, Facebook in April introduced chatbots software meant to simulate ordinary conversation for tasks like providing customer service in Messenger. Earlier this month, Facebook said developers had built 30,000 bots to date. Along with 1-800-Flowers, Uber and CNN were among the initial companies or brands creating bots.

    Bring on the bots

    This month Facebook added e-commerce capability allowing Messenger bots to accept payments without requiring users to leave the app. People with credit card information stored with Facebook or Messenger will be able to make instant purchases within the bots of their favorite stores and services. Messenger also supports third-party payment options such as PayPal and Stripe as alternatives.

    For now, the payments feature is in closed beta testing with a limited number of companies in the US including shopping app Spring and travel site Hipmunk. Facebook plans to roll out payments more widely by years end.

    With a billion Messenger users and thousands of bots built already, the e-commerce opportunity is potentially vast. But theres reason for skepticism. For one thing, the Messenger bots are still at an experimental stage, with many proving less than user-friendly at launch.

    Even David Marcus, who heads Facebook Messenger, has conceded bots capabilities havent matched their app or mobile web analogs. To address shortcomings, Facebook this month unveiled other new features including adding web views to bot conversation threads to augment text interactions.

    1-800-Flowers Mandell is optimistic about so-called conversational commerce, but noted both businesses and consumers are still figuring out chatbots. For the most part, weve just been learning, he said. I think this is very new to the US-based audience.

    The 1-800-Flowers bot provides both human and automated options for customer service and allows users to order flowers and gifts and pay through the Stripe service.

    Mandell wouldnt say how many users or orders the bot has drawn so far. But he added that 70% of e-commerce customers are new to the company, and users skew younger than its customers overall.

    He anticipates the new payment feature will make buying even more seamless by allowing people to use card information on file with Facebook to make purchases. That means its much quicker, and you dont have to leave Messenger to complete the transaction, he said.

    How will people pay?

    But that points up another hurdle: Facebook hasnt collected card information from many of its 1.7 billion users to date. Theyre not Amazon or PayPal, said Jason Goldberg, a retail expert at digital agency Razorfish. Thats in part because Facebooks history of high-profile privacy lapses has undermined user trust.

    Facebook doesnt stand out as a player consumers would trust when it comes to payments and [digital] wallets, said Thomas Husson, a marketing and strategy analyst at Forrester, based on the research firms consumer surveys.

    The company itself declined to say how many users it has payment credentials for. In its annual report filed in April, though, it stated, a relatively small percentage of users have transacted via its payments system.

    Facebook has an uphill battle to get millions of consumers to trust them with their credit cards, said Goldberg.

    WeChat, the dominant messaging app in China, is often mentioned as a model for Facebook Messenger when it comes to commerce. Among its 800 million active users, an estimated 300 million use its payment service WeChat Pay to transfer money to other users and make payments to online and offline businesses.

    A recent study of WeChat by user experience consulting firm Nielsen Norman Group found a smooth user experience and tight integration with other app elements, including its e-commerce platform, helped explain its popularity.

    Raluca Budiu, director of research at Nielsen Norman, questioned, though, whether Facebook Messenger can replicate WeChats commerce success. Thats partly because external factors -like credit cards being less common in China have made WeChat especially vital there as a way to pay for things and connect with businesses.

    Faced with more competition from other apps, online services and payment methods, Messenger will have to rely on stellar usability to foster commerce, she said.

    Even so, Husson argues in a new report that messaging apps generally wont become mega marketplaces for retailers. Instead, they will work best for a limited number of selected and customized offerings, he wrote. As an example, he pointed to Canadian insurer Manulife, which sells only five financial products on WeChat.

    For its part, 1-800-Flowers plans to add Messenger bots for its other brands including Harry & David, Cheryls and Fannie Farmer. Customers decide how theyre going to use these things, and ultimately, whos going to win, said Mandell. We just want to make sure were there.

    Read more: https://www.theguardian.com/technology/2016/oct/01/facebook-businesses-online-shopping-chatbots